Last updated: September 2026
This policy explains how City Road Communications uses cookies and similar technologies on wearecityroad.com, what they do and how you can control them. City Road Communications is a trading name of Media Ventures International Ltd, 124 City Road, London EC1V 2NX. If you have any questions, email hello@cityroadcomms.co.uk.
What are cookies?
Cookies are small text files that a website stores on your device when you visit. They help the site work, remember your choices and, with your permission, help us understand how the site is used. Similar technologies, such as scripts and embedded content from other services, can work in the same way, so this policy covers them too.
How we ask for your consent
When you first visit our site, a banner asks which types of cookies you are happy for us to use. Strictly necessary cookies are always on. Statistics and marketing cookies are only set if you agree to them. You can change your choices at any time using the button below.
Strictly necessary cookies
These are needed for the site to work and to remember your cookie choices. They cannot be switched off.
| Cookie | Provider | Purpose | Duration |
|---|---|---|---|
| cmplz_* | City Road Communications (Complianz) | Remembers your cookie consent choices so we do not ask again on every page | 365 days |
| wordpress_*, wp-settings-* | City Road Communications (WordPress) | Only set for our own staff when they log in to manage the website | Session to 1 year |
Statistics cookies
With your consent, we use Google Analytics 4 to understand how many people visit the site, which pages they read and how they found us. This helps us improve the site. Google Analytics does not tell us who you are.
| Cookie | Provider | Purpose | Duration |
|---|---|---|---|
| _ga | Distinguishes unique visitors | 2 years | |
| _ga_* | Keeps track of your visit (session) for Google Analytics 4 | 2 years |
We use Google Consent Mode. If you do not accept statistics cookies, Google Analytics does not set these cookies, but may receive limited information without cookies (for example, that a page was viewed), which Google uses to model overall visitor numbers. See the Google privacy policy.
Marketing cookies
With your consent, we use HubSpot, our customer relationship management system, to understand how visitors interact with our website over time and to connect website visits to enquiries you send us.
| Cookie | Provider | Purpose | Duration |
|---|---|---|---|
| __hstc | HubSpot | Tracks visitors across sessions | 6 months |
| hubspotutk | HubSpot | Keeps track of a visitor’s identity and passes it to HubSpot when a form is submitted | 6 months |
| __hssc | HubSpot | Tracks sessions | 30 minutes |
| __hssrc | HubSpot | Identifies a new session after the browser restarts | Session |
See the HubSpot privacy policy.
Embedded services
Some pages include features provided by other companies. These load when you visit the page so that they work when you need them. The providers may set their own cookies or collect information such as your IP address, under their own privacy policies.
- HubSpot forms and meeting scheduler (enquiry forms, guide downloads and the booking calendar on our Contact page): used to receive and respond to the information you choose to send us. HubSpot privacy policy.
- Google reCAPTCHA (on our forms): protects our forms from spam and abuse. Google privacy policy.
- Google Maps (on our Contact page): shows where our office is. Google privacy policy.
- Google Fonts: displays the typefaces used on this site. Google Fonts does not set cookies but receives your IP address to deliver the font files. Google privacy policy.
Controlling cookies in your browser
As well as using our cookie settings, you can block or delete cookies in your browser settings. Blocking all cookies may stop parts of this site, and others, from working properly. The Information Commissioner’s Office has guidance on managing cookies.
Changes to this policy
We will update this policy if we change the cookies or services we use. The date at the top shows when it was last updated.
For more about how we handle personal information, see our privacy policy.