Chetwood Bank - City Road Communications

Chetwood Bank

Executing a cohesive, integrated brand-building strategy

Chetwood Bank is a UK-based digital challenger bank with a specialised offering that spans consumer savings and specialist mortgages.

Assignment

At the end of 2024, Chetwood Financial changed the operating name for its mainline financial and banking services arm to Chetwood Bank, bringing multiple independent brands running under unique names under one umbrella. This presented a significant challenge in terms of how an existing business handles rebranding and consolidation at scale.

Campaign

We pivoted our approach to focus on securing headline profiling coverage, while maintaining visibility through reactive commentary and company announcements.

Central to this was the positioning of CEO Paul Noble as the figurehead for Chetwood’s growth journey. The rebrand was announced in tandem with his own appointment at the end of 2024, so throughout 2025, we secured profiling in relevant, high-profile publications, timed to coincide with strong company announcements to create a sense of momentum. This gave Paul a platform to discuss his vision for the bank’s future and to establish himself as the spokesperson for the bank’s corporate arm.

532

Pieces of coverage

1.69b

Online readership

14.4m

Estimated coverage views

Coverage

2025 required a top-down re-evaluation not just of our approach, but of our media targets and relations. As part of this, we worked to increase contact between key journalists and our new spokespeople to ensure continued access and coverage around announcements and news stories.

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